Optional
ArchiveMessageId
ArchiveMessageId?: string | null
Optional
AutoAssignHandler
AutoAssignHandler?: string | null
Optional
AutoReplyMessageTemplateId
AutoReplyMessageTemplateId?: string | null
Optional
ChannelId
ChannelId?: string | null
ChannelType
ChannelType: number
Optional
CloseActionReason
CloseActionReason?: string | null
Optional
ClosedAt
ClosedAt?: Date | string | null
CreatedAt
CreatedAt: Date | string
Optional
IsArchived
IsArchived?: boolean | null
Optional
IsAutoDone
IsAutoDone?: boolean | null
Optional
IsClaimed
IsClaimed?: boolean
Optional
IsClosed
IsClosed?: boolean
Optional
IsLocked
IsLocked?: boolean | null
Optional
LastMessageId
LastMessageId?: string | null
Optional
OldTicketCategoryId
OldTicketCategoryId?: string | null
Optional
OnlyClaimMode
OnlyClaimMode?: boolean | null
Optional
SendTranscriptToUser
SendTranscriptToUser?: boolean | null
Optional
ThreadId
ThreadId?: string | null
Optional
TicketFeedbackChannelId
TicketFeedbackChannelId?: string | null
TicketOwnerId
TicketOwnerId: string
TicketSetupId
TicketSetupId: string
Optional
TranscriptChannelId
TranscriptChannelId?: string | null
Optional
TranscriptHTML
TranscriptHTML?: string | null
Optional
TranscriptJSON
TranscriptJSON?: string | null
Optional
UserDMWhenCloseMessageTemplateId
UserDMWhenCloseMessageTemplateId?: string | null
Optional
UserWhoHasClaimedId
UserWhoHasClaimedId?: string | null
Optional
WithTicketFeedback
WithTicketFeedback?: boolean | null