OptionalArchiveMessageId
ArchiveMessageId?: string | null
OptionalAutoAssignHandler
AutoAssignHandler?: string | null
OptionalAutoReplyMessageTemplateId
AutoReplyMessageTemplateId?: string | null
OptionalChannelId
ChannelId?: string | null
ChannelType
ChannelType: number
OptionalCloseActionReason
CloseActionReason?: string | null
OptionalClosedAt
ClosedAt?: Date | string | null
CreatedAt
CreatedAt: Date | string
OptionalIsArchived
IsArchived?: boolean | null
OptionalIsAutoDone
IsAutoDone?: boolean | null
OptionalIsClaimed
IsClaimed?: boolean
OptionalIsClosed
IsClosed?: boolean
OptionalIsLocked
IsLocked?: boolean | null
OptionalLastMessageId
LastMessageId?: string | null
OptionalOldTicketCategoryId
OldTicketCategoryId?: string | null
OptionalOnlyClaimMode
OnlyClaimMode?: boolean | null
OptionalSendTranscriptToUser
SendTranscriptToUser?: boolean | null
OptionalThreadId
ThreadId?: string | null
OptionalTicketFeedbackChannelId
TicketFeedbackChannelId?: string | null
TicketOwnerId
TicketOwnerId: string
TicketSetupId
TicketSetupId: string
OptionalTranscriptChannelId
TranscriptChannelId?: string | null
OptionalTranscriptHTML
TranscriptHTML?: string | null
OptionalTranscriptJSON
TranscriptJSON?: string | null
OptionalUserDMWhenCloseMessageTemplateId
UserDMWhenCloseMessageTemplateId?: string | null
OptionalUserWhoHasClaimedId
UserWhoHasClaimedId?: string | null
OptionalWithTicketFeedback
WithTicketFeedback?: boolean | null